Care Instructions

🧼 Wipe clean with a soft damp cloth.

• Do not machine wash.

• Do not bleach.

• Allow the mat to air dry completely before rolling or storing.

Frequently Asked Questions

What materials are used?

Each Mahjong mat features a soft premium microfiber surface designed for effortless tile movement and long-lasting durability. The bottom is made with natural non-slip rubber to provide extra stability during every game.

Can I personalize the design?

Yes! We love creating one-of-a-kind pieces. Add your personalization details in the personalization box, or send us a message before ordering if you have a custom request or special idea.

🎯 Returns & Order Support

• Every Mahjong mat is made to order specifically for you. Since production begins shortly after your purchase, order cancellations or modifications may not be possible once processing has started.

• Because each item is personalized, we cannot accept returns or exchanges for customer-provided errors such as incorrect personalization, selected design, shipping address, quantity, or other order details. Please review your information carefully before placing your order.

• Minor variations in color, print placement, or final dimensions are a natural part of the production process and are not considered product defects.

• If your order arrives damaged, defective, incorrect, or missing items, please contact us promptly. We'll gladly provide a replacement or work with you to find the best solution.

• To help us process your claim quickly, please provide clear photos—or preferably an unboxing video—showing both the product and the shipping label immediately after opening your package.

• Your satisfaction means everything to us. If you have any questions before or after your purchase, we're always happy to help. Thank you for supporting our small business! 💙🌊